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Published -
- August 2, 2019
- 6:28 pm
Singapore Airlines relaunched the longest flight in the world, connecting Newark Liberty International Airport with its home base at Changi Airport in Singapore.
Singapore had operated the route — which covers about 10,000 miles and can last up to 19 hours — until 2013.
What is Singapore Airlines’ reputation for customer service on its longest flight route?
Singapore Airlines is renowned for its exceptional luxury and customer service. However, what really sets it apart from other airlines is its ultra-long haul flights, with its flagship route being the longest in the world. The flight from Singapore to Newark spans a whopping 9,534 miles and takes approximately 18 hours and 45 minutes. I haven’t experienced the flight personally, but based on the feedback and experiences of other travelers, here’s what it’s like on the longest flight in the world on Singapore Airlines.
Comfort and Space
Singapore Airlines has raised the bar for comfort during long haul flights. The aircraft on this route are specially configured with relatively fewer seats to offer passengers ample personal space. The seats come with multiple modes for added comfort, including a fully-flat bed feature for first-class passengers. Business class passengers have seats that can recline to almost 90-degree angle of comfort.
For those flying in economy, the seats are ergonomically designed and as comfortable as possible. The airline provides pillows and blankets for all passengers, with noise-cancelling headphones available on request, giving passengers the best possible in-flight sleep.
In-Flight Entertainment
Singapore Airlines has a reputation for providing some of the best in-flight entertainment options where passengers have access to an array of movies, TV shows, and music channels. Passengers can choose from over a thousand options, with screens available on the back of each seat. The airline also provides free Wi-Fi for the entire flight, which allows passengers to browse the Internet, respond to emails, and stay connected with loved ones on the ground.
Food and Beverage
Even on the longest flight in the world, Singapore Airlines is famous for its food selection. The airline offers a multi-course meal service with a good variety of dishes, depending on the flight timings. To ensure quality, the food is prepared on the ground, freeze packed, and then reheated in specially designed ovens on-board. First class passengers enjoy an exceptional gourmet experience, with the option of ordering from a personalized, pre-selected menu.
Service
Singapore Airlines is known to offer excellent customer service, and this is no exception on the longest flight route. Flight attendants are friendly, courteous, and attentive to the needs of passengers. Every need or request is quickly addressed to provide the best travel experience possible.
Final Thoughts
Traveling on the longest flight route in the world on Singapore Airlines is an experience like no other. The airline’s top of the line amenities, personalized services, and comfortable seating arrangements make the journey as comfortable and enjoyable as possible. If you’re booking a trip across continents, and you value luxuries, then Singapore Airlines is the way to go. From the Singapore hub to New York, this inter-continental airline will not disappoint.
